Contact

We welcome your questions, comments, and feedback! Whether you're curious about our products, want to know more about how to use them, or simply wish to share your experiences, we're here to help.

 

Your input is invaluable to us as we strive to provide the best possible service and products. Feel free to reach out via direct message, email, or leave a comment on our posts. We look forward to hearing from you and engaging with our wonderful adaptogenic elixir community!

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Returns & Refund Policy for End-Use Customers of FORMULĀE Brand Supplements

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At FORMULĀE, we take great pride in our adaptogenic elixirs. If for any reason you are not satisfied with your purchase of FORMULĀE, our goal is to make it right.

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As soon as possible, please contact your supplier for further guidance regarding a return.

If you purchased your product from one of our authorized resellers, please contact this same reseller to process your return. (Please note, this warranty does not extend to purchases from unauthorized resellers).

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If you purchased your product directly from us, please contact our customer service team as soon as possible:

Email: info@formulaellc.com

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Please be ready to provide your name, order number, shipping address, and the name and lot code of the product to be returned. Having this information ready will help us serve you more effectively.

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We will work to meet your needs by either replacing your item or refunding your purchase price for the product in question.

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We appreciate your support and look forward to assisting you.

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Please note:

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• We are unable to accept returns for products that were delivered more than 30 days prior to return request.

• Shipping costs are non-refundable, except in cases of a shipping error on our part.

• This warranty does not apply to products purchased through unauthorized resellers, including unauthorized sellers on Amazon.com, eBay.com, or other third-party marketplace websites.